Privacy Policy

At Pro Auto Body Limited, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to enhance your experience and improve our services.

• Personal Information: Your name, email address, phone number, and other details provided during quote requests or appointment booking including any additional information voluntarily submitted through our forms.
• Usage Data: Automatically collected information such as IP address, browser type, pages visited, and other diagnostic data.
• Cookies and Tracking We use cookies and similar technologies to collect information about your interaction with our website. These help us analyze trends, administer the website, and provide a better user experience.

2. How We Use Your Information

We use the information for the following purposes:

• Service Delivery: To provide you with the services or information you request.
• Customer Support: To respond to inquiries, process requests, and provide assistance.
• Improvement of Services: To analyze website usage and improve functionality.
• Legal and Compliance: To comply with legal obligations and enforce our Terms & Conditions.

We only use your information for legitimate business purposes and in accordance with applicable laws.

3. Cookies Policy

Cookies are small files stored on your device that enable us to:

• Enhance website functionality and remember user preferences.
• Provide personalized content and improve user experience.
• Analyze website performance and usage.

You can control or disable cookies through your browser settings. However, some features of the website may not function correctly if cookies are disabled.

4. Sharing Your Information

We value your privacy and ensure that your information is shared only when necessary:

• For Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly agree to share your information.

We do not sell, rent, or trade your personal information to third parties.

5. Retention of Your Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain some data longer if required by law or for legitimate business purposes, such as record-keeping, compliance, and dispute resolution.

6. Protecting Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. While we implement industry-standard security measures, no method of transmission over the Internet is entirely secure. We cannot guarantee absolute security, but we are committed to safeguarding your data.

7. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to or correction of your personal data.
• Data Deletion: Request the deletion of your personal information, subject to legal obligations.

To exercise your rights, please contact us at info@proautobody.co.uk.

8. Links to Third-Party Websites

Our website may contain links to external websites. These third-party sites operate independently and have their own privacy policies. We are not responsible for their content, privacy practices, or data handling.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When updates are made, we will post the revised policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@proautobody.co.uk.
• Phone: +44 7946 096648
• Address: Unit 8 Raven Rd, London, E18 1HB

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.